Competition the key to Employee Motivation
The best way to motivate your employees may be by throwing down a challenge to them. I don’t know if anyone has already told about this story. I have read this in a book.
CHARLES SCHWAB had a mill manager whose people weren’t producing their quota of work. Schwab asked his manager what’s the problem with the employees and why they are not being efficient in their work. ‘I don’t know’ the manager replied. I’ve coaxed the men, I’ve pushed them, I’ve sworn and cussed them, I’ve threatened them with damnation and being fired, but nothing works. They just won’t produce.
This conversation happened at the end of the day, just before the night shift came on. Schwab decided that he should get into this problem and find a solution for this.
So, what he did?
He went and shouted at them?
Threatened by telling he will fire them?
No, he asked the manager for a piece of chalk, then turned to the nearest man and asked: ‘How many heats did your shift make today?’
He said ‘Six’.
Without another word, Schwab chalked a big figure ‘6’ on the floor and walked away. When the night shift came in, they saw the ‘6’ on the floor and asked what it meant. People said – The big boss was in here today. He asked us how many heats we made and chalked it on the floor.
The next morning Schwab walked through the mill. The night shift had rubbed out ‘6’ and replaced it with a big ‘7’. When the day shift people reported for work the next morning, they saw a big ‘7’ chalked on the floor. So, the night shift thought they were better than the day shift, did they? Well, they would show the night shift a thing or two. The crew pitched in with motivation and enthusiasm, and when they leave that night, they left behind them an enormous swaggering ‘10’. Things were stepping up.
Shortly this mill, which had been lagging way behind in production, was turning out more work than any other mill in the plant.
What do you think?
How did he find to be the most motivating factor – The one facet of the jobs that were most stimulating? Money? Good working conditions? Fringe benefits? or the motivation?
No – not any of those but one!
You cannot motivate everyone to do work. But you can motivate them by engaging their talent and creating the good competition in the work. The one major factor here that motivated the employees was the work itself. If the work was exciting and interesting, the employee looks forward to doing it and was motivated to do a good job.